**Last Updated: 22 January, 2024**
AUTHENTIC LEARNING LABS INC. – Company Number: CORP_71353508, EIN 82-2059547
1.0 Information We Collect
1.1 Personal Information
We may collect personal information that can identify you, such as your name, email address, phone number, and other similar information when you register for an account or use our Service.
1.2 Usage Data
We automatically collect information about how you interact with our Service, including your IP address, browser type, cookie id, operating system, device information, and pages visited. This data helps us analyze and improve the performance of our Service.
1.3 Course Data
When you engage with our courses, we may collect information about your progress, assessments, and interactions within the learning platform to enhance your educational experience.
2.0 How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our Service
- Personalizing your learning experience
- Communicating with you about our courses and services
- Responding to your inquiries and providing customer support
- Analyzing usage trends and improving our content and features
3.0 How long will we store your Personal Data?
For the duration required to fulfill Authentic Learning Labs’ legitimate business objectives, your Personal Data will be retained. This encompasses the period necessary for the provision of services between you and Authentic Learning Labs, as well as to ensure the availability of the Site to you.
4.0 Information Sharing and Disclosure
We may share your information with third parties under the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- In connection with a merger, acquisition, or sale of assets
- We do not share, sell, rent, or trade personal information collected through its websites or products with third parties.
5.0 Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6.0 Your Choices and Rights
You have the right to access, correct, update, or delete your personal information. You can manage your account settings or contact us for assistance.
6.1 Recordings for quality improvement purposes.
In case of telephone calls or chat sessions, Authentic Learning Labs might record such calls (after informing you accordingly during that call and before the recording starts) or chat sessions in order to improve the quality of Authentic Learning Labs’ services.
8.0 Contact Us